New Forests Rock
Well-Known Member
I was one of the buyers who this vile woman conned into believing that the pony who looked so good in the edited video WOULD be my next safe ride and drive pony. I did not for one second think I would be returning him - like an Amazon package or otherwise, but he proved to be far too dangerous for me to keep. And although I was one of the lucky ones in that I did get my money back, after much angst and insults, I am still poorer by over £1k, money I could ill afford to lose. I believed all those glowing reviews, and I am an experienced horsewoman, not a "bonkers nitwit"I can see the difference, and I would never buy an animal only on the pretence of being able to return without quibble.
You've hit the nail on the head with one word though - 'psychological'.
This, I believe, is where SWSNBN preyed on her buyers weaknesses. An animal is an emotional investment, we all know that, she knew that. It's not merely a financial transaction, and I think that's an element she used to great effect when manipulating buyers.
Interestingly, not one of the posters on the Facebook page, that I have seen anyway, has referenced the trial and return process as being a motivating factor for their purchase. This is only mentioned when they have tried to get their money returned. In fact, most appear to have been devastated that they had to return the horse, some were seriously injured, others persevered, and one I've seen had the horse pts.
It apppears that SWSNBN was pushy, manipulative, talked the talk, and sold them what they thought were perfect horses, and they fell for that. Not the trial and return process. Although that would have helped lead them into a false sense of security that everything was above board.