Sossigpoker
Well-Known Member
Oh and if the owners are such ar$eholes I'd rather not support them in that case.
Now I want to ring Thunderbrooks up just to see! I don't even use their feed. Are they a bit like Simple Systems with few outlets and palletised stuff you have to buy in bulk only or what. I've never seen their products about nor heard of anyone who uses them so I would think they can't afford to be snippy at folks. I wonder if they have read this thread - which I have come across since I tend to be lazy and look for 'What's new' rather than trawl each forum.
Absolutely NOT… I’m in mobile telecommunications upgrading networks so you guys have the latest technology! I would suspect working for Thunderbrooks wouldn’t pay me enough?BUT do you work for them?
I use the Grass Chaff and various herbs/supplements. I have to say, I have never had a problem with any of the staff, they have always been lovely when I've phoned up to order, and very knowledgeable when I ask for advice.
Since moving to their feed my SI pony has been much less itchy, and has a full mane and tail this year. I do feed other bits as well but mostly Thunderbrook. My other 3 look amazing on very little.
Honestly, I may be in a minority, but I would recommend it
Does anyone know how to close down a conversation you have started
???? oh Shils… too funny.Do you mean a thread on HHO that you have started and now regret? Or something else?
???? oh Shils… too funny.
So what your saying is if you don’t agree with the majority don’t post? because we are so small minded we will think you work for them? Are you serious? It will take a whole lot more than bullying to deter me! Read back and then come back and apologise! It’s not that I don’t like if your opinions differ - I couldn’t give a Capital S to be honest. I can’t believe I’ve actually had to defend my view and experience… just because it’s different than ‘others’ !! I’ll give my honest opinion and have every right to and if I find Thunderbrooks to be this awful company you all want to believe- I’ll come back and tell you all! My experience on this forum has been vile and admin need to monitor things more closely!!! BTW yes I’m still using TB and have no complaints up to now!!!Genuinerider, you’ve joined and posted just 9 times and all about Thunderbrooks and don’t seem to like anything anyone else says about them. Surely, you can see how it appears you work for the company/have some connection.
Everytime this thread pops up, it just reminds me how incredibly awful their customer service is. Not the best advert for a company is it.
So what your saying is if you don’t agree with the majority don’t post? because we are so small minded we will think you work for them? Are you serious? It will take a whole lot more than bullying to deter me! Read back and then come back and apologise! It’s not that I don’t like if your opinions differ - I couldn’t give a Capital S to be honest. I can’t believe I’ve actually had to defend my view and experience… just because it’s different than ‘others’ !! I’ll give my honest opinion and have every right to and if I find Thunderbrooks to be this awful company you all want to believe- I’ll come back and tell you all! My experience on this forum has been vile and admin need to monitor things more closely!!! BTW yes I’m still using TB and have no complaints up to now!!!
Now I want to ring Thunderbrooks up just to see! I don't even use their feed. Are they a bit like Simple Systems with few outlets and palletised stuff you have to buy in bulk only or what. I've never seen their products about nor heard of anyone who uses them so I would think they can't afford to be snippy at folks. I wonder if they have read this thread - which I have come across since I tend to be lazy and look for 'What's new' rather than trawl each forum.
Gosh this thread had got nasty. I do think you should be able to like Thunderbrook feeds without the spite posts.
I also think you should be able to say good things about Parelli without the spite posts …… but their are HHO rules - Thunderbrook, Parelli, barefoot and Tumeric must be treated with disdain and you must be 100% closed minded about it.
One of my liveries feeds TB chaff and it smells nice but is hideously expensive. Most of mine have dengie of some sort but the one that is Alfa intolerant has Emerald Green grass chaff. Less than £10 a bag local company to me and have always been helpful when I've spoken to them. Oh and horse loves it. Job done!I feed Emerald Green grassnuts and chaff it is just grass no chemicals and no hassle and excellent value for money
Oh so again accusations… can’t you just accept that a member of the public has gad a different experience? So very, very small minded… would you like me to divulge about transmissions, antennas and mobile telephone masts… certifications and technical information you wouldn’t understand? Just to prove an individual NOT connected whatsoever to Thunderbrooks has a positive experience? No wonder no one will post a positive on this thread.. they are probably too scared after reading it!!!Everyone has the right to an opinion, like I said in my earlier post I have no issues at all with their products
For me it comes down to company ethics and customer service, you only find out how good a company is when you actually have a problem.
The way the one individual high up member of staff became hostile, defensive and accusing on the solidarity occasion I experienced an issue, which was unrelated to their product, just to the delivery of it, has put me off using them for life
I haven’t however seen any ‘bullying’ on here, just questions and comments. And frankly each time you post your wording/grammar is more and more alike to the emails I received from that said member of Thunderbrook.
I rate their products still, maybe I’ll return to them in the future when/if they announce they’ve appointed someone better equipped to deal with customer service and concerns/complaints.
Oh so again accusations… can’t you just accept that a member of the public has gad a different experience? So very, very small minded… would you like me to divulge about transmissions, antennas and mobile telephone masts… certifications and technical information you wouldn’t understand? Just to prove an individual NOT connected whatsoever to Thunderbrooks has a positive experience? No wonder no one will post a positive on this thread.. they are probably too scared after reading it!!!
Again read back to my original comment! Why is this so difficult??? Are you clear on being defensive on their behalf or being defensive on ones self??? I’m sick and tired of being accused of working for a company simply because my experience had been a positive one? I’m not interested in your views or experience… U simply posted my experience so why don’t you just leave it?? If you can’t be bothered ready through my original comment then don’t be bothered replying! It’s that simpleActually I myself have only stated positive comments about their products and no one has attacked or made me feel unwelcome.
The negative comments I’ve made have been purely related to one member of staff. As you yourself stated you have not had any contact with any member of customer service then there’s no reason why you should have a positive or negative opinion to debate this either way.
I’m unsure why you continue to become defensive on their behalf. As I said earlier everyone is welcome to an opinion. Mine is simply that despite rating their products I wouldn’t recommend after such a poor customer service experience.
I hope you never have an issue you have to contact them regarding. Maybe then you’ll understand though.
So what your saying is if you don’t agree with the majority don’t post? because we are so small minded we will think you work for them? Are you serious? It will take a whole lot more than bullying to deter me! Read back and then come back and apologise! It’s not that I don’t like if your opinions differ - I couldn’t give a Capital S to be honest. I can’t believe I’ve actually had to defend my view and experience… just because it’s different than ‘others’ !! I’ll give my honest opinion and have every right to and if I find Thunderbrooks to be this awful company you all want to believe- I’ll come back and tell you all! My experience on this forum has been vile and admin need to monitor things more closely!!! BTW yes I’m still using TB and have no complaints up to now!!!
Gosh this thread had got nasty. I do think you should be able to like Thunderbrook feeds without the spite posts.
I also think you should be able to say good things about Parelli without the spite posts …… but their are HHO rules - Thunderbrook, Parelli, barefoot and Tumeric must be treated with disdain and you must be 100% closed minded about it.
TB chaff smells very nice, but it remains the only food that Ponio (aka Fatniss Everdeen of the Hunger Games) has turned up his nose at.
Currently using JustGrass Blox which are much cheaper and give Fatniss many happy hours of entertainment as he gnaws through them.
I have no affiliation to any feed company but am totally open to offers of free feed in return for social media hype, if anyone’s interested ...
Well after doing some research on the company I came across this. I’m sorry, it’s not about feed, however it does hugely impact the ethos of the company and the said person in particular. You can find the original yourself by searching Thunderbrook Complaint on Facebook
Im relieved I no longer buy from them, I do not want to fund people like this