YOs how would you deal with this complaint?

[soapy]

As a yard owner I would have a word with the offending livery and ask them their side of the story. I would reiterate what it says in the contract that liveries are not permitted to 'interfere' with other liveries horses. However, if they deny it, there would not be a lot I could do. TBH I don't think going to the YO is the best solution in this situation. It would be obvious who had reported it and would perhaps make your situation worse. What this livery is doing is bullying. The only way to deal with bullies is to stand up to them. I would confront her and ask her what her problem is. It may be a good idea to start writing the incidences down, then confront her. Ask her why she feels it necessary to get on your case all the time. Ask her if she has something making her unhappy with her life because her behaviour is typical of unhappy people. This usually embarrasses a bully enough to make them stop. If that doesn't work, ask her if she is jealous of you, or feels threatened by you in some way. Again say you are asking these things because of her behaviour which is typical of someone feeling inadequate.

Pretty much agree with this post. Very sensible!

 

[paddy]

But isn't it nice to see YOs being looked to as the voice of reason, rather than the mad, mean, silly YO stories we often read on here? The downside of being a YO is you go from being a normal human being responsible for looking after horses to counsellor, careers advisor, sounding board, relationship counsellor, prize fight referee, debt collector, vet, farrier, PITA depending on need. It's a tough old life and looking after the horses is the easy bit!

It sounds as though even the OP didn't see the other person hit her horse with the wheelbarrow, so tricky for the YO to do anything other than have a word with both and ask them to sort it out between them for the benefit of the yard as a whole.

We have had to ask someone to leave in the past, but that was when we had the full facts in front of us and they were beyond doubt.

Of course,as YO you might look at two people who are not 'getting on' for whatever reason, realise that if it's not sorted, you're going to lose one client, decide which you want to keep and act accordingly, asking the other to leave.

Tough being a YO.

 

[pixie]

OP, have you managed to resolve this?