Another British Horse Society c**k-up

ester

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for some reason it took then a day and a half to mention on social media, by which time it had been found/was found straight after. It didn't go very far!
 

ECB

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26 March 2019
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It seems to me that the BHS is unusual, as charities go. If you think about what it says it does, the main thread of work could be described as defining a standard of practice, determining the curriculum and means of education/training, selling/delivering the education/training, controlling the qualifications and venues for delivery. Other “threads” of work include influencing / taking some level of action in welfare, safety, and access, and influencing local, regional, national, and international conditions & legislation. First observation, that’s a broad range. Second observation, since the work crosses the boundary from charity / unpaid volunteers to commercial / professionals, there are inherent conflicts of interest to be considered. Third observation, while the image is very strong, the BHS approach is not the "only way". Some would say it is still rooted and primarily shaped by the military / command and control paradigm.

The BHS is a hybrid membership/charity/professional organisation. Perhaps this is like the “chartered” institutions, e.g. Institute of Chartered Surveyors or Accountants - I am not sure. I have heard that the concept of “chartered” institutions has been under review, like the case of the law society.

As the new Board members get their feet under the table and a permanent new Chair is selected, I hope that the unique challenges of the nature of the BHS are considered fully and that the need for transparency, two-way communication, and involvement in decision making are accepted. Without that acceptance and actions, increasing focus on the “business” and the “brand” are likely to exacerbate members’ concerns that the charity is being used as an engine to drive the growth of the professionals.
 

ViolettaTears

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12 January 2019
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Yes - DS has gone with a really smarmy song of praise from Tim Lord, who is now Interim Chairman for 2 months while they get sorted. To quote from the e-mail sent out:

"
The election result was as follows:
  • BHS Specialist Trustee - Education: Sarah Simpson*
  • BHS Trustee - Sally McCarthy received 1467 votes
  • BHS Trustee - Tim Lord received 1225 votes
  • BHS Trustee - Fran Mason received 1143 votes
  • BHS Trustee - Anita Quigley received 1141 votes
  • BHS Trustee - Brenda Watson received 736 votes
*Only one candidate had progressed to the election, therefore in accordance with the British Horse Society Constitution, Sarah Simpson was elected as BHS Specialist Trustee, Education.
A total of 2373 individual members voted with each member having the choice to cast up to three votes."

So Sally McCarthy got the most votes and Fran Mason was hot on Tim Lord's heels. Interesting that as Sally McCarthy didn't get past the Nominations' Committee last year (and the whys of that are ANYONE'S guess.)

Hi Janet - We are hearing that there will be a delay in getting new CE as candidates are dropping out. The old CE got sacked, we mean, 'resigned', almost six months ago. Delay is yet another indication of lack of professional conduct and poor judgement of trustees. But another example is the overnight loss of the insurance company sponsored castration clinic horse box. If some sharp eyed member hadn't seen it, it would be half way across Europe by now, as no one had thought to put a tracker on it??? If it wasn't so tragic the BHS reminds my husband of a carry on film without the laughs
 

JanetGeorge

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Hi Janet - We are hearing that there will be a delay in getting new CE as candidates are dropping out. The old CE got sacked, we mean, 'resigned', almost six months ago. Delay is yet another indication of lack of professional conduct and poor judgement of trustees. But another example is the overnight loss of the insurance company sponsored castration clinic horse box. If some sharp eyed member hadn't seen it, it would be half way across Europe by now, as no one had thought to put a tracker on it??? If it wasn't so tragic the BHS reminds my husband of a carry on film without the laughs
lol, horse organisations seem to have trouble with CE's. BEF's has just left and they SAY it's noting to do with the c**k-up over next year's Royal Windsor. And the CE of BS was immediately appointed Interim CE though remains as CE of BS (hope he doesn't get both salaries, lol.) I doubt candidates are dropping out over LP's 'resignation' (and I do think she resigned - DS wouldn't have the courage or desire to sack her.) I hope it means they want to be SURE to get the right one - and NOT one of the internal candidates!

ETA - and apparently the lorry HAS been recovered - someone spotted it rather quickly.
 

ViolettaTears

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12 January 2019
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Interesting to hear that one of the first things the new Prime Minister talked about in his opening speech was animal welfare. Apparently the new Chairman's bestie is Boris, so are we going to see a new dawn of the BHS actually doing something meaningful and horse-life-changing welfare actions like the plight of horses in riding schools outside of the BHS membership? Not going to hold our breath. Wonder if the new CE will do a Boris on the current Directors, ie move them on to new homes?
 

onemoretime

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12 April 2008
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Hi Janet - We are hearing that there will be a delay in getting new CE as candidates are dropping out. The old CE got sacked, we mean, 'resigned', almost six months ago. Delay is yet another indication of lack of professional conduct and poor judgement of trustees. But another example is the overnight loss of the insurance company sponsored castration clinic horse box. If some sharp eyed member hadn't seen it, it would be half way across Europe by now, as no one had thought to put a tracker on it??? If it wasn't so tragic the BHS reminds my husband of a carry on film without the laughs
Agree with this, I will be amazed if there is much change in HO!
 

onemoretime

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Interesting to hear that one of the first things the new Prime Minister talked about in his opening speech was animal welfare. Apparently the new Chairman's bestie is Boris, so are we going to see a new dawn of the BHS actually doing something meaningful and horse-life-changing welfare actions like the plight of horses in riding schools outside of the BHS membership? Not going to hold our breath. Wonder if the new CE will do a Boris on the current Directors, ie move them on to new homes?
well I hope Boris does much for horses on the roads making it safer for riders.
 
Likes: DD
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12 January 2019
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Another BHS C*CK UP. Tonight one Eleanor from the fundraising team has emailed ALL members congratulating them on registering as a Platinum Rider. Dear god, can't Head Office do anything right. If us volunteers made mistakes like this, we would be sacked. Correction, when some of our number did make an error like this we were sacked. Come on new Chairman hurry up and get the CEO started and hands on the reins please!
 

KittenInTheTree

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Refusing To Defer To The More Popular HHO Posters
Another BHS C*CK UP. Tonight one Eleanor from the fundraising team has emailed ALL members congratulating them on registering as a Platinum Rider. Dear god, can't Head Office do anything right. If us volunteers made mistakes like this, we would be sacked. Correction, when some of our number did make an error like this we were sacked. Come on new Chairman hurry up and get the CEO started and hands on the reins please!
I'm a member and have not received any such email. Not too sure how you'd even have access to this information anyhow.
 

honetpot

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I'm a member and have not received any such email. Not too sure how you'd even have access to this information anyhow.
I got the email as well. I updated my details recently so i getting all sorts of stuff. I think the left hand doesn’t know what the right hand is doing, someone needs to get a gripe.
 

JanetGeorge

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I got it too, and I resigned.
lol, I'm quite hurt I didn't get it - I resigned 4 years ago. But someone who'd left 20 years ago got it. The apologies started coming out after it appeared on the FB Group. One wonders if THEY reported their error to the ICO - they should have. (As should anyone who has left and still got it - this is a GDPR breach, I think - the number is 0303 123 1113.
 

honetpot

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If you read Data protection act, data has to be used for the purpose it was collected for.
I just want to know how my details got included on this list. I seem to be on everyone’s email list and I get alsorts sent which gets binned.
These emails are not free, they pay so much per 1000. If it’s a genuine mistake, it should only happen once.
I want the BHS to do well and I hoped the past few months has been a wake up call.
 

honetpot

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It would seem petty if they hadn’t fired volunteers for breaches that the ICO wasn’t concerned about when told.
This has caused great upset when really it could have been handled in a far more positive way, and they have lost more volunteers because of it.
 

JanetGeorge

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It would seem petty if they hadn’t fired volunteers for breaches that the ICO wasn’t concerned about when told.
This has caused great upset when really it could have been handled in a far more positive way, and they have lost more volunteers because of it.

Thank you,honetpot. I just wish the problems with BHS management were so petty they could be ignored. But too much of what has been going on for quite a few years has been SO wrong - and they don't listen. So yelling louder - and making sure that it's to people they HAVE to listen to - is about the only way to go (other than just forgetting the BHS used to be a GOOD charity.)
 

Velcrobum

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lol, I'm quite hurt I didn't get it - I resigned 4 years ago. But someone who'd left 20 years ago got it. The apologies started coming out after it appeared on the FB Group. One wonders if THEY reported their error to the ICO - they should have. (As should anyone who has left and still got it - this is a GDPR breach, I think - the number is 0303 123 1113.
That is concerning that BHS has kept details of someone who left 20 years ago!!
 
Joined
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i only found this forum as was trying to google more about the BHS after hearing about the recruitment process for the new CEO sounds so unprofessional and disorgainsed the BHS should know better, but i now see that there are many, many more issues and looks like the Charity is in a mess! Such a shame, was a great orgainsation in the past ....
 

honetpot

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what rules had the voluteers breached?
As far as I am aware it was a diagram of the management structure of BHS HO, with peoples names on, which was already available somewhere else. A bit like if you worked in a school there would be a list of what teachers covered departments.
If they really thought it was a data breach it could have been handled internally not reported ICO.
I just think they want to control
Members volunteers by using GDPR as an excuse for not giving out information.
They are holding old data which they need to dispose of, and using data for purpose it was not collected for, so does that need reporting to the ICO?
 
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