Barnstormers :( !

[Hoof_Prints]

I ordered a muzzle 3 weeks ago and still no muzzle or explanation, I have sent an email asking for a refund but no reply-

Anyone else had trouble with this company?

I appreciate muzzles are popular at this time of year but 3 weeks is ridiculous!

 

[showingmadfilly]

Never heard bad reviews about them, I have family near them. They were always thought to be the best round our area. Maybe give him a call again?

 

[WellyBaggins]

I've never had/heard any problems with them either, I hope you get it sorted

 

[Hoof_Prints]

I googled them beforehand and they seemed a good company so I'm sure it will be sorted, I didn't want to call too soon as I understand the muzzles are quickly running out of stock, but I do think it should be here by now...

Good to hear they haven't got a reputation or else i'd be worried !

 

[showingmadfilly]

One certainly not ever heard bad things

 

[horse.love92]

They are really good !

 

[ThreeTB's]

Never had a problem with them, they're usually very good.

 

[Dizzydancer]

Give them a ring- it may have been lost in post and sooner you ring the sooner it can be sorted

 

[iCandy]

I've had a similar experience. Going to ring them tomorrow as my e-mails are now being ignored. Shame as previous service has always been good

 

[MissChaos]

Is it the Shires deluxe?

There's been a supplier issue with Shires and everyone's been out of stock of most sizes. Delivery was due in last week but shipment is due into retailers early this week.

ETA disclaimer: is what I've been told, anyway!

 

[moana]

Same here - never had or heard of any problems. However, no company can be 100 % perfect, especailly if it is out of their hands, eg. down to the delivery service.

 

[Hoof_Prints]

It was a shires muzzle, not the deluxe version though (I think that's the sheepskin lined one? ) just the new design. So that would explain a lot if that is true. Just a bit of a pain as my horse is a good doer and sensitive to a lot of grass- needs muzzling or else he is on horsey rocket fuel! and stabling has a similar effect !

 

[pedilia]

I've ordered from them and received the goods within a couple of days.

 

[3Beasties]

They are usually pretty good although part of my last order (a haynet!) took nearly a month to arrive. They had contacted me about it initially but they said I should have it within 2 weeks!

 

[Hoof_Prints]

Just wanted to say that I got a very nice email from them yesterday explaining that there has been a problem with the muzzle shipment (as mentioned earlier on the thread) and that the muzzle will be with me tomorrow- thank goodness my horse is high on grass !