Boggle- USA bound!

McFluff

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What an adventure, Colorado is an amazing place, and the skiing is the best. Glad Boggle has landed safely. Hope you can get some sleep now :)
 

nagblagger

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Just got in from work and reading the update, totally enthralling. Will they send you pictures of him when he is safely in his stable - we need them.
 

Michen

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Just got in from work and reading the update, totally enthralling. Will they send you pictures of him when he is safely in his stable - we need them.

Bloody hope so but at the moment they aren't talking to me at all and I'm getting pretty cross! I need to know they have sorted his transport to get him out of there on Friday- I don't want him staying a day later than he has to. I am pissed off I've spent nearly 20k to have to fight for every update and bit of info I can get, albiet I've got snippets, but only through sheer pestering.

It should NOT be that hard to give owners proper updates when that amount of money is exchanging hands.

About to go kick some ass in LA if they don't contact me soon!
 

rara007

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It should NOT be that hard to give owners proper updates when that amount of money is exchanging hands.
soon!
Very normal I’m afraid :( Maybe they’re so set up for commercial work they forget that for some of us this is our beloved pet and a massive financial investment :( Not that it’s an excuse but it’s very typical.
 

BBP

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Bloody hope so but at the moment they aren't talking to me at all and I'm getting pretty cross! I need to know they have sorted his transport to get him out of there on Friday- I don't want him staying a day later than he has to. I am pissed off I've spent nearly 20k to have to fight for every update and bit of info I can get, albiet I've got snippets, but only through sheer pestering.

It should NOT be that hard to give owners proper updates when that amount of money is exchanging hands.

About to go kick some ass in LA if they don't contact me soon!

I had similar just shipping from Ireland to UK, nothing at all from them, drove me absolutely mad so I can only imagine how you feel. Perhaps like Rara says, because the majority of their clients I’m guessing are racehorses they aren’t as invested in owner relations.
 

CanteringCarrot

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Yep, same experience here. I at least got an itinerary when my horse traveled with Parkers from Spain to Germany.

Across the Atlantic, nothing! I don't even know where he is right now. In Amsterdam, I assume. I think I found the flight that he should be on tomorrow. Purely through my own guesswork.

There's just small stuff they could do to make the customer feel better about it all or be informed. Especially in the age of Whatsapp. Or stick a little tracker tag on his halter ?
 

Michen

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he looks ok I think. He should arrive Saturday. I am stressed and just want to go see him but physically can’t with work.
 

Michen

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Very normal I’m afraid :( Maybe they’re so set up for commercial work they forget that for some of us this is our beloved pet and a massive financial investment :( Not that it’s an excuse but it’s very typical.

I know, but I am paying them a huge amount of money, and I am a customer. It is not asking much for better communication. I made it very clear early on that this was not a sold horse this was a beloved pet who is essentially worthless but being shipped regardless because he's that precious to me.

And actually, regardless of the status of the horse, it should be better than this.
 

SBJT

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Wow this
I know, but I am paying them a huge amount of money, and I am a customer. It is not asking much for better communication. I made it very clear early on that this was not a sold horse this was a beloved pet who is essentially worthless but being shipped regardless because he's that precious to me.

And actually, regardless of the status of the horse, it should be better than this.
id agree with this especially with the money you paid. Hope you’re doing well michen and enjoying the first week stateside! Loving the updates!
 

Peglo

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he looks ok I think. He should arrive Saturday. I am stressed and just want to go see him but physically can’t with work.

Can’t imagine the stress your in. I’ve felt pretty stressed just following the thread.
can’t wait until your reunited with each other. Take care of yourself until then.
 

palo1

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He doesn't look tucked up and looks really alert, though, and probably due to camera angle, slightly cross! Hopefully the hardest bit is over and you will be reunited very soon. The layover in LA should be fine and will give him a bit of time to eat and chill before he hits the road. Hopefully you feel that you can start to count down the hours now. One step at a time! I hope you can not turn yourself inside out with worry and frustration in the meantime though it would do my head in slightly I have to say lol. :)
 

Red-1

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I was up at 5.45am checking this thread! So glad he has arrived on the correct side of the pond. I bet he will love a stable and quiet time for a while.

Fingers crossed for a transfer in the next couple of days. X
 

Northern Hare

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Well done Michen - it's great news that Boggle is safely Stateside! The look on his face is a picture - he's going to have lots of stories to tell you when he arrives at the barn! I'm sure he'll have been pleased to have a good rest in his stable ready for his journey across to you. ?

Ref the stress you've had with getting updates on Boggle's progress, it's almost as if the shipping company could do with offering a different level of service for non-commercial horse transport. A service that includes regular updates as standard, rather than you having to chase every step of the way. Maybe the commercial customers have gained enough confidence in the "system" to be happy to wave the horse off at home and wait for news of the horse's safe arrival at the other end?

That aside, it's great news that Boggle is well on his way to being reunited with you, so in the meantime, hope all goes well with getting into your new job. ??
 

Michen

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Morning! Argh, waking up at 2am every day is annoying! Delayed jet lag maybe? Weird.

Anyway.. woop it seems I have transport sorted for Friday but it’s not ideal in fact it’s making me pretty stressed (what doesn’t in this whole saga- the least stressful thing was moving myself and job lol!) But the alternative was him staying there until Monday. Talked it through with barn owner plus Lizzie (my neighbour in the UK whose travelled horses all over the world) and am going to go for it. I’ll explain more on that when he arrives as not quite sure I can add anyone else’s opinion into the mix on it right now ?

The pic made me smile, he looks so “over it” haha. Pretty sure I’m going to get a bollocking from him when he sees me.

Now please keep fingers crossed he passes all his tests and quarantine ok!
 
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Michen

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Oh I forgot the most hilarious bit! The senior leaders of my company happened to be in Denver last night for a conference, so myself and my boss met them for some drinks. These are serious scary business people who shouldn't even know my name. Anyway, word got out about my Boggle plight and I had the most hilarious few hours fielding all sorts of questions. When they learned he was potentially stuck at LA there was an outcry that the company horse couldn't be stranded and what could we do etc :D

Needless to say I didn't take anyone up on any offers of help, but it was very funny. Apparently I am the first person in the company ever to move over and ship a horse. And it's about as big as a company can get!
 

Michen

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He looks remarkably well!
Well done Boggle :)

He does look ok doesn't he. But he's still got a long way to come!

I'd love to know what he's thinking but I'm sure it's along the lines of "wtf has she done to me this time". Hopefully he will enjoy the warm LA weather for a bit and it'll help him recover.
 
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