cheekywelshie
Well-Known Member
Glad hes doing a lot better, im late to the thread so took me a while to get through it all. What a journey!
Ive had issues with a "big" vet practice before re invoices/payment. i always paid on the day and the sum was minimal (like £70) and the invoice was sent to me, i ignored it as i knew i had paid so assumed it was just a receipt. Second letter came and i called them to say it was paid at the time so they said they would update my record. Third letter sent was to confirm that it was now being passed to the bailiffs and i would get a court date etc...for £70 i had already paid! I sent them screen shots of the payment going through and was thankful i had used my card rather than cash! Not been quite keen to use them again. I would though as they are a really good vet, just need to sort out their admin. My new vet (used because of change of location) sends invoices via email..i tried to pay them at the time of a treatment and they refused to take it saying they would rather have the invoice sent first to avoid issues later which was nice.
My local vet sends them via email. Although the invoices are still coming for staples removal and antibiotics for wound ? I will write that email re my experience but at the weekend, I’m so exhausted going up three times a day and then working late to catch up I’m in bed by 9??




