Wagtail
Horse servant
I do feel a bit sad for the OP in that she seemed delusional rather than malicious, ie if she believed hard enough, and told us enough, it would be the truth. Plus it sounds like she has difficulties with prioritisation... coupled with running a livery yard, multiple horses, competing in dressage regularly, having a toddler and the almost constant tack polishing. I did wonder if she had some issues with language given the phonetic spelling errors and difficulty negotiating the complaints procedure; you could understand the anger and frustration that might throw into the mix.
Ultimately though, I am just really really glad I didn't buy that saddle!
:biggrin3: