Shwmae horse products

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Shwmae FB back up and guess what .... desperation or what!

50% off plus FREE 14days dispatch....

Dont miss out!

Discount code valid for 48hrs only:-
987357364

2014 will see amazingly quick dispatches and customer services for amazingly cheap prices.
 
Anyone else think that 'consigning' is the word that they've just learnt/looked up the meaning of?
I think they must have used it about 10 times today.....
 
Corner Mad House said:
Shwmae FB back up and guess what .... desperation or what!

50% off plus FREE 14days dispatch....

Dont miss out!

Discount code valid for 48hrs only:-
987357364

2014 will see amazingly quick dispatches and customer services for amazingly cheap prices.
Click to expand...

Oh look, another made up imaginary discount code! Lol I'm sure they just type in random numbers that mean nothing at all!
 
Corner Mad House said:
50% off plus FREE 14days dispatch....

Dont miss out!

Discount code valid for 48hrs only:-
987357364

2014 will see amazingly quick dispatches and customer services for amazingly cheap prices.
Click to expand...

Quick dispatches?........ 50% off?.......cheap prices?.........customer service of any kind?........... they are right, that would be Amazing!!!!!!
 
Sheep said:
I have been keeping up with this thread but haven't posted yet.. but why on earth is there a socking great screenshot of payment screen taken on an iPad on most of the pages?
Click to expand...

It looks as though the person doing the webs site produces similar quality product to the person doing the sewing.
 
jemima*askin said:
It looks as though the person doing the webs site produces similar quality product to the person doing the sewing.
Click to expand...

Lol!

Also, their Terms and Conditions are downright bizarre given the (previously) high level of activity on Facebook: "If your product is damaged or inadequate on arrival the buyer must contact a consultant within 48hours of arrival at (pay.shwmaeproducts@hotmail.co.uk) Tel (07********1). Please remember all consultants are extremely busy please don't panic if the reply is not immediate. No evening calls after 4pm, weekend or bank holiday calls will be taken. Please do not contact us via the company facebook as this is not a safe system and is not managed by a consultant."

I could see that things weren't going well.. but are they so terminal that a Consultant must be... errr... consulted? For consigning a consignment by a consignee?

Also the rather ominous: "*All products are not refundable and this must be remembered when ordering......"
 
Sheep said:
"Please do not contact us via the company facebook as this is not a safe system and is not managed by a consultant."
Click to expand...

I'll rewrite that bit for them.

"Please do not contact us via the company facebook as this is a public place and we wouldn't want anyone to see if we never reply to you."


There. Much better. :D
 
Corner Mad House said:
Shwmae FB back up and guess what .... desperation or what!

50% off plus FREE 14days dispatch....

Dont miss out!

Discount code valid for 48hrs only:-
987357364

2014 will see amazingly quick dispatches and customer services for amazingly cheap prices.
Click to expand...

"2014 will see 7days dispatch turn around, outstanding second to non customer service and only the very best of designs for you and your horse."

Errrm - so the promised 7 day dispatch in 2014 has already stretched to 14 days for the sale?
 
little_critter said:
"2014 will see 7days dispatch turn around, outstanding second to non customer service and only the very best of designs for you and your horse."

Errrm - so the promised 7 day dispatch in 2014 has already stretched to 14 days for the sale?
Click to expand...

To be fair the options are 14 day delivery free or 7 day delivery for £7.70.
 
If you think the T&C's are bad here is the 'Privacy Policy' ... think it may have been posted on here before, maybe by herself pre-ban, but worth looking at again for the entertainment value if nothing else. How many other companies put this on their web site!

Our rights a company

Dear members of the public/customers

As a seller we at Shwmae Products LTD are held to the customers rights at all times and are obliged to do our best to please on all attempts. We also as sellers have rights to protect ourselves and our company from the following situations.

Falsifying and fabricating circumstance and situations:-
* we are aware that as buyers it is your right to have an opinion on a product or service you receive. However if you have not purchased or had any service from our company to which you have factual evidence against ourselves or products it is not your right to fabricate or falsify evidence against us.

Exaggerating with intent to damage:-
* although it is your right to have an opinion on a service you have had or a product! all opinions must be 100% factual and not exaggerated in any form.

Derogatory comments:-
* again although opinions towards a service received or product is within your right. Comments aimed at a member of staff or company personal are to be avoided at all costs. Any comments found and proven to be personal can be held against the the person who said them.

Accusations with intent to ruin reputation:-
* all accusations must at all times be backed up with factual, non exaggerated or fabricated evidence and not contain words which unless proven in court are correct. For example fraud, scammers, thieves etc.... These accusations which used in the wrong way can be taken very seriously.

Sharing personal/private information:-
* all companies are obliged to share a company address, phone number and email contact. Any details away from these contacts such as personal addresses, phone numbers or contact details can not be shared without the owners consent.

In conclusion to the above, all opinions which are factual and can be backed up fully with the full experience of the experience you recieved when ordering and receiving an item is allowed however if your statements are in anyway found to be malice with intent to damage, exaggerated, or missing evidence can be held against you.

If you are not a customer and are found to be messaging, calling or swaying potential customers you can be held accountable for damages.

If you are a past customer of shwmaes and have a true report you are obliged to fill in all evidence including offered compensation, offered refunds or offered ways of resolution to your complaint. Missing this evidence can be again classed as intent to damage the companies reputation.

If your order is found to be within company rights for example within time, within the order form ordered etc... And you also provide false evidence to customers or online forums with fabricated evidence we again can class this as an intent to damage the companies name.

Shwmae Products LTD :- Company Number :- 07815626 Tel:- 07523983596
Registered address:- Bromyard, Herefordshire, HR7 4LU
UK email:- pay.shwmaeproductsltd.co.uk Overseas email:- shwmaeproducts.aus@hotmail.com
Company registered director:- Ms Jessica Clarke Company Origin:- South Wales UK
 
I just can't shake the image in my head of a girl sitting on her bed (pony themed duvet, predominantly pink/purple) with a thought bubble.

She is writing these T's & C's on a pad of paper (pony themed and pink/purple in colour) with a 'My Little Pony' pen that has a wobbly MLP on the top (pink/purple in colour with glitter effect).

I have no idea why this has happened, can't get it out of my head and I hate pink/purple with a passion :-(
 
Corner Mad House said:
If you think the T&C's are bad here is the 'Privacy Policy' ... think it may have been posted on here before, maybe by herself pre-ban, but worth looking at again for the entertainment value if nothing else. How many other companies put this on their web site!

Our rights a company

Dear members of the public/customers

As a seller we at Shwmae Products LTD are held to the customers rights at all times and are obliged to do our best to please on all attempts. We also as sellers have rights to protect ourselves and our company from the following situations.

Falsifying and fabricating circumstance and situations:-
* we are aware that as buyers it is your right to have an opinion on a product or service you receive. However if you have not purchased or had any service from our company to which you have factual evidence against ourselves or products it is not your right to fabricate or falsify evidence against us.

Exaggerating with intent to damage:-
* although it is your right to have an opinion on a service you have had or a product! all opinions must be 100% factual and not exaggerated in any form.

Derogatory comments:-
* again although opinions towards a service received or product is within your right. Comments aimed at a member of staff or company personal are to be avoided at all costs. Any comments found and proven to be personal can be held against the the person who said them.

Accusations with intent to ruin reputation:-
* all accusations must at all times be backed up with factual, non exaggerated or fabricated evidence and not contain words which unless proven in court are correct. For example fraud, scammers, thieves etc.... These accusations which used in the wrong way can be taken very seriously.

Sharing personal/private information:-
* all companies are obliged to share a company address, phone number and email contact. Any details away from these contacts such as personal addresses, phone numbers or contact details can not be shared without the owners consent.

In conclusion to the above, all opinions which are factual and can be backed up fully with the full experience of the experience you recieved when ordering and receiving an item is allowed however if your statements are in anyway found to be malice with intent to damage, exaggerated, or missing evidence can be held against you.

If you are not a customer and are found to be messaging, calling or swaying potential customers you can be held accountable for damages.

If you are a past customer of shwmaes and have a true report you are obliged to fill in all evidence including offered compensation, offered refunds or offered ways of resolution to your complaint. Missing this evidence can be again classed as intent to damage the companies reputation.

If your order is found to be within company rights for example within time, within the order form ordered etc... And you also provide false evidence to customers or online forums with fabricated evidence we again can class this as an intent to damage the companies name.

Shwmae Products LTD :- Company Number :- 07815626 Tel:- 07523983596
Registered address:- Bromyard, Herefordshire, HR7 4LU
UK email:- pay.shwmaeproductsltd.co.uk Overseas email:- shwmaeproducts.aus@hotmail.com
Company registered director:- Ms Jessica Clarke Company Origin:- South Wales UK
Click to expand...

Bizarre! Oh wait, I haven't bought a product though so am I alowed to say that?
 
Corner Mad House said:
If you think the T&C's are bad here is the 'Privacy Policy' ... think it may have been posted on here before, maybe by herself pre-ban, but worth looking at again for the entertainment value if nothing else. How many other companies put this on their web site!

Our rights a company

Dear members of the public/customers

As a seller we at Shwmae Products LTD are held to the customers rights at all times and are obliged to do our best to please on all attempts. We also as sellers have rights to protect ourselves and our company from the following situations.

Falsifying and fabricating circumstance and situations:-
* we are aware that as buyers it is your right to have an opinion on a product or service you receive. However if you have not purchased or had any service from our company to which you have factual evidence against ourselves or products it is not your right to fabricate or falsify evidence against us.

Exaggerating with intent to damage:-
* although it is your right to have an opinion on a service you have had or a product! all opinions must be 100% factual and not exaggerated in any form.

Derogatory comments:-
* again although opinions towards a service received or product is within your right. Comments aimed at a member of staff or company personal are to be avoided at all costs. Any comments found and proven to be personal can be held against the the person who said them.

Accusations with intent to ruin reputation:-
* all accusations must at all times be backed up with factual, non exaggerated or fabricated evidence and not contain words which unless proven in court are correct. For example fraud, scammers, thieves etc.... These accusations which used in the wrong way can be taken very seriously.

Sharing personal/private information:-
* all companies are obliged to share a company address, phone number and email contact. Any details away from these contacts such as personal addresses, phone numbers or contact details can not be shared without the owners consent.

In conclusion to the above, all opinions which are factual and can be backed up fully with the full experience of the experience you recieved when ordering and receiving an item is allowed however if your statements are in anyway found to be malice with intent to damage, exaggerated, or missing evidence can be held against you.

If you are not a customer and are found to be messaging, calling or swaying potential customers you can be held accountable for damages.

If you are a past customer of shwmaes and have a true report you are obliged to fill in all evidence including offered compensation, offered refunds or offered ways of resolution to your complaint. Missing this evidence can be again classed as intent to damage the companies reputation.

If your order is found to be within company rights for example within time, within the order form ordered etc... And you also provide false evidence to customers or online forums with fabricated evidence we again can class this as an intent to damage the companies name.

Shwmae Products LTD :- Company Number :- 07815626 Tel:- 07523983596
Registered address:- Bromyard, Herefordshire, HR7 4LU
UK email:- pay.shwmaeproductsltd.co.uk Overseas email:- shwmaeproducts.aus@hotmail.com
Company registered director:- Ms Jessica Clarke Company Origin:- South Wales UK
Click to expand...

This is surely a joke???
Any company that feels the need to have T&C like those above covering themselves to such an extent before anyone has even bought anything from them would give me, a potential customer real cause for concern.........reading that would put red flags up immediately and pretty much ensure i wouldnt touch any company with these sort of t&c with 2 bargepoles never mind 1 and take my custom elsewhere.
 
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