Sold horse new owner trouble

As I said am not dealer.... I have few to many so they are offered for sale to reduce numbers to make space fr clients horses. Still I think it's not fair comment, try see both sides. Even if I was dealer, sold perfectly well mannered horse to some carrot cruncher... The horse in time of 4 weeks they had him, could of been sold 10x over. Than they blow his brain out, cos that's what I think has happened, you will hold me responsible?
 
Misha said:
As I said am not dealer.... I have few to many so they are offered for sale to reduce numbers to make space fr clients horses. Still I think it's not fair comment, try see both sides. Even if I was dealer, sold perfectly well mannered horse to some carrot cruncher... The horse in time of 4 weeks they had him, could of been sold 10x over. Than they blow his brain out, cos that's what I think has happened, you will hold me responsible?
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I don't hold you responsible I don't know you it's irrelevant to me .
But I do know how these things work .
 
It's life and as much as it may seem unfair, the cookie crumbles both ways, this time against you, next time may in your favour.

Things like this really do have to just be taken on the chin. Take the horse back, get it right if it has been whizzed up at all and sell again. Don't make it into a bigger deal than it has to be or you are wasting your energies on something you can't really change without a hell of a lot more stress.

Put yourself in their shoes, you buy a horse you think is safe and lovely and off you go only for it to become difficult a month down the line. You probably wouldn't want to be stuck with a horse you weren't happy with either.

As for it being possibly inexperience on their part causing him to try it on or whatever, well, as a seller you have a responsibility to make sure that you match your horse to the right person. I wouldn't sell a young horse to anyone that I didn't feel was completely able to cope with it.

In terms of your last post...they aren't ruining your reputation...that will remain intact when you sell the horse to a more suitable owner and it is successful. However, any public moaning about the situation or refusal to be pleasant in your dealings will affect your reputation.

I mean that all in the nicest possible way. Just chalk it down to experience and re-sell the horse when he is ready.

Oh and I would give a full refund.
 
Actually no, I would refund the full amount minus a 5 stage vetting. I would get that done before you take him back just to be sure that you are not being given back a literally broken horse.
 
OP why don't you offer to take the horse back for the full price if they pay for him to be full stage vetted again (your vet), not unreasonable for you to want him back in the physical condition you sold him in if you're giving a full refund so they need to vet him for you to prove his condition is the same.

It is crazy, if this is really what we've come to now what's to stop me buying a horse at the begining of school holidays, ragging it around for six weeks then sending it back for a full refund because it's been naughty suddenly (or it's just end of hols)
 
it is most likely she has overhorsed herself and cannot be bothered to sort it out herself! I was overhorsed when I got my last one. I cried a lot, fell off a lot, but I got help and figured it out, and we did battle each other and It did take me a year to trust him and a crazy loanee to wisen him up, but I wasn't after a horse to go out and compete on or anything.
 
I think if they have buggered the horse up sufficiently that he is now rearing, and wasn't when with you, then you will be obliged to declare this when reselling and you will be stuffed.
I don't think I would offer to buy him back, at that age the problem sounds to be with them, not the horse. I might offer to have horse back to sell on their behalf and with them paying all costs, I would also offer to go and ride horse at their place and see what was what. I think it entirely likely that hey could have screwed up a young horse in a few weeks, and created a problem which could make it hard to sell I don't see why you should take the financial hit.
 
Well that's what I was thinking. The horse never ever since been broken has reared. The trouble am having is that's its lovely horse! I have offered to come to they'r s to ride him.... I even offered to take him back to re school and re sell on they'r behalf at the keep cost only. They don't want to pay anything on top, they want the horse gone
 
I cant see why you should take the horse back personally.
Horse passed a 5* vetting and behaved perfectly for new owner then it starts misbehaving and they want you to take it back, why should you be stuck with a horse that is now misbehaving when it wasn't when you sold it,
If 5* vetting done, bloods should be taken to prove no 'dope' used, I agree with either 5* vetting done by your vet at their expense before buying back or you taking the horse on for selling.
 
Any young horse can develop behaviour problems at that age if pushed or just depending on the horse/it's breeding etc it's just part and parcel of growing up, really depends if the buyer was prepared to take on a young horse that at times will test the boundaries.

Given the fact that the horse was tried on more than one occasion, a 5 stage vetting was done and you have evidence that all was going well after the sale, then you have every right to be cautious in taking the horse back, if you are going to save face and do the right thing by the horse and your own reputation, I agree that taking horse back providing it passes another vetting is more than reasonable, I'd also make the effort in going to view the horse in its current home and seeing for your self exactly what the crack is, rather than someone telling you all this on the phone, they may appreciate your concern and feed back, could be with a bit if help they may change their minds if the right help is offered.
 
Exactly, I told them the vet took blood test so before she accuse me of doping the horse, she should have the blood tested. I have already offered taking the horse for re schooling and re sale. They don't want pay anything towards that neither.
 
I have not read all the answers so sorry of its been said but even if they have declined lessons from you I would say that you cannot entertain a refund without visiting first and seeing if there is an obvious reason for what went wrong. I would ask that their instructor attend. Things are a lot easier face to face and with you asking some frank questions you may get to the bottom of it

Even if you then subsequently refund you may find them on the back foot enough to be thankful and so keeping your reputation intact

As it stands at the moment you could refund and still find yourself being slagged off
 
Before taking the horse back I would insist on riding the horse and having a full vetting (at their expense). See the problems the owner is having for yourself before taking it back. As others have said it may be a young horse trying it on and may be fine once back with you x
 
I will probably offer to have the horse back at keep cost for re schooling and re selling. If I am happy the horse is heathy and is just misbehaving issue I will give them they'r money back anyway. I should know after week. If they not happy with that, then by all means slaughter my reputation . I feel like being bullied and black mailed. It's not that easy just to give money back for me. Am not dealer selling one horse after other. There was reason for selling the horse and that was space and finance.
 
OP, I think given the advice on this thread it is now decision time for you, as only you know how much you value your reputation,
how suitable your horse was for the person who bought him, and how much of a numpty the new owner has been..

I agree you should visit and also vet the horse, but I think you need to make a rapid decision for your own peace of mind, and the sake of the horse. I wonder if he has frightened the new owner and that is why she can't bond with him? Or maybe, she just has no idea how long it can take a new horse to settle. Even instructors can be pretty clueless in this respect.
 
Holly08 said:
I would offer to take him back but for less money.

I don't think they will have done too much damage in that time with a bit of luck, just pushed him too far til he lost it with them.
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This.

Misha said:
If I was to take him back at reduced price, what price would you guys suggest? Horse was sold for 2800
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I'd offer them £1500, taking into account advertising costs, costs of another vetting, keep in the middle of winter and potential decrease in value after they've stuffed it up. Legally they haven't got a leg to stand on so I think you'd be kind to offer to have him back.

I wouldn't worry about damage to your reputation, and I certainly wouldn't lose money over it. You'd be surprised how many people can spot a numpty ;)
 
They not interested in me visiting the horse I have offered. They want the horse gone. I agree I need to make decision sharp ish
 
Thank you SnowOnSnow I will try meet half way with them for the horses sake. There must be some agreement for both sides to be happy and for the chaps sake
 
Are you a BHS member you could use their legal helpline to understand where Everbody stands ?
While it is easier to take a dealer to court it's not the case despite what's often said on here that buyers have no recourse against a private seller .
I think you need to have some advise before you contact the buyer again. Then you can make a desision based on understanding what may happen next on the other side .
 
Misha said:
They not interested in me visiting the horse I have offered. They want the horse gone. I agree I need to make decision sharp ish
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If its on a yard and you know where it is, could you just turn up? Id be very suspicious that they do not want you to come see it. I would really worry as to what was going to walk out of that trailer (I assume they mean they will bring him back?)
 
They are bullying you, don't let them. You're being very fair, its perfectly fair to want to see what the issues are and to have the horse re-vetted at their cost before you take the horse back. If I were in your shoes, these would be the terms for the horse to come back (and I would be putting that in writing, perhaps recorded delivery) otherwise they can take you to court (and you can prove that you make a fair offer to take the horse back...).

I can't see how it would damage your reputation really. You've offered to assess the horse and have it back subject to a vetting to prove that the horse has not been injured while they had it. You're not wriggling out of it or being unhelpful...

I highly doubt that they would take you to court over this when you've offered what you have offered. It would cost them more in livery etc while they waited than they would lose paying for a vetting.. To me, if they won't let you vet the horse or assess it they have something to hide...
 
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