How awful! They are such little toughies as a rule. Hope you both get to the bottom of this. Masses of stinks and hugs xx kennel definitely needs investigating, lack of understanding too polite for their response.
No matter what type of pony/horse you are looking for in the future, you need hands on experience with tuition. As good as on line can be. Every horse owner need practical experience. Your local college and Riding Schools will run management courses.
I have great faith in turmeric. Check out turmeric users group on FB. It has really helped my aging JRT. Started it myself as I am so impressed. Hope he improves soon
Yes. It was wide at 11" D2D. My dales is easy to fit with level back etc. It didn't move and had a choice of 4/5 straps. I only used usual 2/4. As she doesn't need point strap. Don't really know why anyone would want the back one either? Looked like new after months of use. It was a Verona, so...