Tiddlypom
Carries on creakily
If you click the EquiRubber link on the Arena Mirrors website, it does come up with a live link.
https://www.arenamirrors.com/copy-of-why-mirrors
https://www.arenamirrors.com/copy-of-why-mirrors
Company refusing to give a refund....advice please
- Thread starter jules9203
- Start date
Melody Grey
Well-Known Member
It gets even better. EquiRubber seem to "not be in" to receive the letter before court action. They have also removed their address from their contact page on the website. Apparently they are now "part of " Arena Mirrors. I've sent an email with the letter attached. Clearly this will be going to court. Deep joy
try searching companies house online for an address for both companies, send to both referencing having sent it to the other in each letter so you have all bases covered.
Ossy2
Well-Known Member
What a saga well done for taking it further and not letting it lie. My concern for you at this point would be they dissolve “equirubber” and then essentially there’s no company anymore to fulfill your claim.
catembi
Well-Known Member
I am very sorry that you're having all this trouble. The company who put in the arena at my old property www.cheapmanege.weebly.com dissolved & reformed & it's soooooo -ing infuriating.
Thank you for the training mirrors heads up. I want some for my birthday & I will remember NOT to order from them.
Thank you for the training mirrors heads up. I want some for my birthday & I will remember NOT to order from them.
katastrophykat
Well-Known Member
Screenshots from companies house- showing the old (dissolved) equirubber under Andrea’s name, and the new (current) one under Harrison’s name… he’s the sole director, so no one else you can really chase with this one- so yes, I’d be instructing the SCC as soon as possible and chasing him for the debt before he does a runner.
Attachments
katastrophykat
Well-Known Member
And yes- I’m posting information in the public domain so I can post names and addresses ?
Edited to add- his Facebook page does have both companies advertised on it though, so I’d assume that they’re still linked and have previously shut down and reopened in his name instead of hers ?
Edited to add- his Facebook page does have both companies advertised on it though, so I’d assume that they’re still linked and have previously shut down and reopened in his name instead of hers ?
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PeterNatt
Well-Known Member
Once you get a judjment get it reffered to the High Court so that you can instruct Hight Court Sherriffs as soon as possible.
Red-1
I used to be decisive, now I'm not so sure...
I'm another who now won't be buying their training mirrors.
I hope you get your money back.
I hope you get your money back.
Velcrobum
Well-Known Member
Mirrors for training aka Arena mirrors have a different address registered at companies house than those screenshots above. Same female owner though.
Kaylum
Well-Known Member
There are lots of equestrian companies doing this at the moment. Well known ones on companies house. My friend is owed money from one that runs live facebook auctions everyday they have a gazette notice against them. She put in a dispute and is waiting for her money. And still the live auctions carry on.
Tiddlypom
Carries on creakily
Andrea was straightforward and good to deal with when Mirrors for Training supplied and installed 4 mirrors here 10 years ago. They are still up, and have lasted well in a very windy area. She stood by her product when I had some issues, and it all got sorted at no extra cost to me.
Having said that, I've not had need to have any dealings with her for 9 years.
Having said that, I've not had need to have any dealings with her for 9 years.
jules9203
Well-Known Member
Lucky you Tiddlypom. Unfortunately for me Andrea messaged today to inform me they had taken over EquiRubber from the 1st February. Orders and refunds prior to that are nothing to do with them. Her son has ceased trading. When I asked for his receiver/administrator details she said she didn't know them and blocked me from being able to message her.
Fjord
Well-Known Member
Oh that's awful! And illegal, surely?
Tiddlypom
Carries on creakily
Oh heck, that's terrible
. I didn't realise that he was her son. I fervently hope that you get all your money back. How do such people sleep at night. She's not a greenhorn.
Andrea, if you are reading this, you should be utterly ashamed of yourself. If anyone asks me who installed my arena mirrors, and plenty have, I shall tell them to avoid Mirrors for Training like the plague.
ycbm
Einstein would be proud of my Insanity...
Sadly not.
Lois Lame
Well-Known Member
But what's Andrea to do if her son has done all the wrong thing in his business?
AmyMay
Situation normal
Not act as a cover for his insolvency!
Lois Lame
Well-Known Member
But did she act as a cover? Maybe she did. I don't know.
Cowpony
Well-Known Member
I'm not an insolvency specialist, but if the company is still trading, even with new owners, it is still liable for its debts. There's usually a contract between the previous and current owners to agree who ultimately bears the cost of any liabilities, but that's nothing to do with the company's creditors. So unless the company has been placed in liquidation and she has taken over the business but not the actual company, you should still be able to go after them.
And if it is in liquidation you can put a claim in to the liquidators, but I wouldn't hold out much hope of getting anything back. The preferential creditors like HMRC usually get most of the cash unfortunately.
And if it is in liquidation you can put a claim in to the liquidators, but I wouldn't hold out much hope of getting anything back. The preferential creditors like HMRC usually get most of the cash unfortunately.
Cowpony
Well-Known Member
Just checked Companies House and Harrison is only 18. So business experience and personal assets are probably nil...... It's beginning to sound like that awful onesie company!
It's beginning to sound like that awful onesie company!photo_jo
Well-Known Member
That's still going under the original person's name!Just checked Companies House and Harrison is only 18. So business experience and personal assets are probably nil......
jules9203
Well-Known Member
Update - so EquiRubber and Harrison have stopped trading. However his mum Andrea contacted me and offered 5 schooling mirrors instead and we've accepted them. It was far easier than going to court and possibly not getting any money back at all. The mirrors arrived first thing this morning and are lovely.
AShetlandBitMeOnce
Well-Known Member
Sounds like son has got himself in over his head and it's all come crashing down, so mum has jumped in to do the motherly thing and save the day by taking on his business and running it will - as it sounds like the arena mirrors is a reliable company.
Not saying that protecting her son is the right thing to do, but lots of mums would do the same thing.
I'm glad you could come to some sort of resolution OP but I'm sorry you had to go through this in the first place!
Only Me
Member
Glad you got things sorted jules9203. We have also been in contact with Andrea who also offered us mirrors but we pushed for the rubber instead. She has assured us that it will arrive with their new haulage company on Tuesday, I really hope it does this time....5th time lucky!
jules9203
Well-Known Member
Fingers crossed for you xx
ycbm
Einstein would be proud of my Insanity...
That sounds like a pretty good and honourable outcome to me. There was no legal obligation for her to take on the debit of a failed company. I'm glad you are settled about it.
.
Tiddlypom
Carries on creakily
I'm very pleased to hear about this outcome .
.Only Me
Member
I'm pleased to report I took delivery of my rubber this morning! Thanks to Andrea for fulfilling my order after her son's business failed to do so.
PeterNatt
Well-Known Member
Congratulations!
TheLoneWanderer
...
Really pleased for you