pi@@ed off about ebay & their promise to refund every b@tch out

The saddler wrote the seriel number down for me as she phoned albion to find out the tree make ect which was all in the advert. I didn't add the seriel number to ebay. �😡

I am angry at myself for being in such a rush to buy a t8 high withered saddle that I didn't advertise it at its true value, angry I never checked her Fb left for other sellers as she has complained about so many saddles that should have rung alarm bells, angry I didn't use the photos on my hubby's camera, just uploaded some from my phone & upset knowing I'm going to get one of her old stock saddles instead of my lovely £700 one. I paid over the odds a few months ago as it was in such mint condition & my horse did go well in it but he prefers the high wither t4/t8 saddles. & his welfare comes first. I got the saddler out to check the air & that's when we realised he goes better in the thorowgood saddles. By the way both my sharer & I won our dressage classes at the weekend in the t4 & it was her first ever dressage competition so that proves how much saddles are to your horses and how much better they go. Although I detest the thorowgood saddles lol 😆
 
Like I said. If you had phrased your first post better you would have got sympathy but you phrased it in a way that made you sound like an immature brat
Lesson 1 be more careful how you make listings
Lesson 2 don't spend the money until.you are sure you won't have to return it
Lesson 3 delete your first attempt at an angry post ( and posssibly the 2nd or 3rd attempt)
 
I totally feel what you are going through as I am going through the same scenario however only part of what I sold has been sent back.
PayPal can very easily be used as a means to commit a fraud and EBay are ridiculous. From now on list on websites such as Preloved and accept payment through bank transfer, no fees and full control for the seller.
 
coralwings20 said:
upset knowing I'm going to get one of her old stock saddles instead of my lovely £700 one. Although I detest the thorowgood saddles lol ��
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I think you need to just wait and see what turns up in the post. Hopefully it will be your one, if not then you'll need to contact Ebay and see what can be done. I also agree about your Thorowgood comment, I hate my T4 Cob but its the only thing that fits one of mine currently!
 
Foxy - I don't know if I've been scammed as such yet but why send a lovely saddle back when she can make money on it tomorrow? Why lie and say it's discoloured when it's not? As everyone can see, I have calmed down now & apologise for my first few posts 😊
 
coralwings20 said:
Foxy - I don't know if I've been scammed as such yet but why send a lovely saddle back when she can make money on it tomorrow? Why lie and say it's discoloured when it's not? As everyone can see, I have calmed down now & apologise for my first few posts 😊
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she might not want the time or hassle of selling it herself and she might have said it was discoloured to make sure she could send back. Does she mean discoloured or just a different colour to what she was expecting?
 
To the OP, I feel your pain as I've been selling on Ebay since 1999 and have weathered the all the changes they have made over the years, mostly to the benefit of dishonest buyers. Recently, I had someone send back a new beautiful Barnsby noseband that they had won for £4.99 and filed an "item not as described" on me. They said it was "brown" but I reckoned it just didn't fit their horse. I got it back and sure enough, it was black. Once they file an "item not as described", you have to refund the buyer and accept a return. Ebay is also changing their policy soon to make everyone accept returns and if you don't, then the buyer will get their money back AND keep the item.
 
ester said:
If she were why on earth would she be sending it back not selling it on?
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hairycob said:
Does make you wonder if saddle really is all OP says.
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Have to say this is all pretty speculative^^^ Imagine this scenario:

You see a damaged saddle, pay £100 for it, search EBay and find the same saddle in excellent condition and pay £400. you then complain about the one you purchased on Ebay, you send the damaged saddle (you only paid £100 for this) back in its place, you also receive a full £400 refund, you end up with £400 worth of saddle that only actually cost you £100.

It could just as easily be a scam as poetic licence from op..
 
coralwings20 said:
The saddler wrote the seriel number down for me as she phoned albion to find out the tree make ect which was all in the advert. I didn't add the seriel number to ebay. ���

I am angry at myself for being in such a rush to buy a t8 high withered saddle that I didn't advertise it at its true value, angry I never checked her Fb left for other sellers as she has complained about so many saddles that should have rung alarm bells, angry I didn't use the photos on my hubby's camera, just uploaded some from my phone & upset knowing I'm going to get one of her old stock saddles instead of my lovely £700 one. I paid over the odds a few months ago as it was in such mint condition & my horse did go well in it but he prefers the high wither t4/t8 saddles. & his welfare comes first. I got the saddler out to check the air & that's when we realised he goes better in the thorowgood saddles. By the way both my sharer & I won our dressage classes at the weekend in the t4 & it was her first ever dressage competition so that proves how much saddles are to your horses and how much better they go. Although I detest the thorowgood saddles lol ��
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I have to say CW, I understand if you are upset about lies, but you are coming across as flying off the handle. for a start, this purchaser has every right to return the purchase (a right you gave them). More importantly, you are behaving as if she has scammed you

"upset knowing I'm going to get one of her old stock saddles instead of my lovely £700 one. Although I detest the thorowgood saddles lol ��"

whereas the reality is you just do not know, you are prejudging, running someone down and worrying about something that has not happened.

bottom line, you have a serial number so if it doesnt match, you are safe.
 
I will NOT sell via eBay after hearing horror stories from close friends.
Let us know op what happens I'm interested to know the outcome and hopefully you get your saddle back ok :)
 
Also if you had asked on here first most people would not advise selling saddles on ebay anymore, you get more for them and better protection by using the likes of preloved etc (and don't get stung for fees).
 
coralwings20 said:
Learnt a very hard lesson 😠
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I'm not sure you can say that just yet. I mean sure it's not great the buyer has lied about their reason for returning the saddle but by offering a 14 day returns policy it doesn't matter what their reasoning was they'd still be well within their right to return the saddle within that timeframe.

Whilst it's a pain in the proverbial that you'd already spent the money before you knew for certain they were happy with the saddle I fail to see how you've been scammed and don't know where you've got the idea they'll send a different saddle back. It's more likely that they missed you had a returns policy (I think you mentioned previously they hadn't realised) found the saddle didn't fit their horse and then decided to make up some excuse as to why it wasn't as described.
 
She has just added photos to the case as I asked for and its ruined 😭 it's certainly not in the condition I sent it in - it is now worthless 😢 so I owe her £400 for deliberately damaging my saddle. Looks like I'm going to have to go through the small claims court to try & get my money back. How can people get away with this? She has confirmed the seriel number. My £600 saddle is only good enough for the skip now 😠

Am more upset than angry as this time as the human race can be a nasty bunch at times 😢
 
You have her address. Tell her you'll collect the saddle with your husband and his brothers, and refund what it's now worth. Don't be directly threatening though. She might back off, I scared a scammer away when she said the saddle had arrived damaged and yet she had pics of her horse wearing it on fb and comments saying it didn't fit! If she'd said that I'd have refunded anyway, there was no need to damage it. Muppet. I detest these people.
 
coralwings20 said:
She has just added photos to the case as I asked for and its ruined �� it's certainly not in the condition I sent it in - it is now worthless �� so I owe her £400 for deliberately damaging my saddle. Looks like I'm going to have to go through the small claims court to try & get my money back. How can people get away with this? She has confirmed the seriel number. My £600 saddle is only good enough for the skip now ��

Am more upset than angry as this time as the human race can be a nasty bunch at times ��
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Could it have been damaged in transit? Can you prove that she damaged it?
 
Ask her for a photograph of the serial number to prove it is your saddle! And also the box it came in - there is a possibility that it was damaged in transit?
Also speak to the courier company that sent it with and find out how to launch a claim - as if they have damaged it and it was insured then you will be able to claim.
 
It was packed very well & pretty much the whole is saddle is a disgusting brown colour - not sure how it could have discoloured in transit. 😠 bloody ebay & stammers!
 
We have been ebaying for years - the saddle was wrapped in clean towels, then bubble wrapped to an inch of it's life & then added those white small things until the saddle was secure. I have had saddles turn up in just a box but thank god they survived the journey. Once again, how can a saddle become that discoloured within 24/48 hours?

Have started a money claims online as I'll be dammed if I let her get away with it! We are certainly not rich enough to lose £440! 😠
 
Is it definitely your saddle that you have received photos of?

Ie have you a photo where you can see the damage and the serial number?

Playing devils advocate, if I genuinely received a saddle that was damaged then I would want a refund and I don't see how you are going to be able to take legal action against her.

She might not be a scammer, the saddle might have been damaged in transit and you therefore need to contact the courier and raise a claim with them

Have you spoken to eBay??
 
Out of interest which courier did you use? I only ask as Yodel managed to completely ignore my request of redelivery and instead chose to take almost 3 weeks to return to sender instead. When it arrived the sender said both my saddle cloth and half pad appeared to have had dye spilt all over them. So even with the best packing these things can happen.
 
I'm sorry op what a nightmare for you.
Iv had problems with a scammer before but I didn't give in and I came off better so hold in there and DON'T lose any money. I work with the general public and there's some nasty ******* out there.
 
If this is still an ebay dispute then surely you can add the photos you have to prove that the saddle is now damaged, whether by the buyer or the courier?
 
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