Elvis
Well-Known Member
Wow, what an absolute disaster of a company...
I have been blocked from Shwmae FB page and they won't acknowledge my emails, I bought a t/o hood and it came fairly quickly but my horse broke it- I asked if they would repair it and they were great, I offered to pay and they said no, I was impressed! I sent it back and then ordered a fleece hood and rug and paid for it 18.10.13 they said it would be sent that week....... NO , it took them a month to return my t/o hood ( quite amazed I actually got that back) but still have no fleece rug, they have said that they were posting it but never gave me tracking no. Now they just refuse to answers emails!! I have reported them to FB and to the police and I will keep doing all I can to get either my rug or my money back, Shwmae simply can't be trusted- such a shame as they are causing themselves so much stress. JESSICA if you read this, just do the honest thing and send people the products they have paid for- no one wants to cause you problems, they just want what they have paid for!! You have said on FB that you are young- well this is your chance to grow up quickly and take responsibility for your actions!!
Shwmae Horsewear
about an hour ago via Mobile
Who to win Xfactor?
Priorities....
That's what I thought.Completely unprofessional for a business page
That's what I thought.
Surely they have a personal page for that kind of stuff.
Frankly, if I was in the do do they are currently in, I'd be working all the hours I could to rectify the situation.
That's what I thought.
Surely they have a personal page for that kind of stuff.
Frankly, if I was in the do do they are currently in, I'd be working all the hours I could to rectify the situation.
I cannot believe how close to the eye this is!
excellentThis would be hilarious if it weren't for the fact that they are fraudulently taking money off people!
Let me get this straight...they are now claiming that all the negative comments are from people who ordered from another company thinking it was them. Okaaaaaay.....so how do they get around the fact that people paid money to THEM, not to another company. That people have emailed and phoned THEM to try and get their money back. That THEY have provided false tracking details and used every delaying tactic possible.
Sad to say, I don't think these girls will realise the mess they are in until they receive a letter from the small claims court.
excellent
so all the customers who bought a onsie off shwmae and who either never got it, got it 3 months late, or got in shoddily made and were blocked or deleted off the shwmae page for complaining had had a mass episode of acute amnesia and never bought it off shwmae at all but this rival company who's product looks a bit like theirs and that's where this whole mess stems from?
I sincerely hope they ddint pay one of their 'countries best advisers' to come up with that.
pmsl
My reply to the pictures of rosettes they posted.
Or the horse has correct conformation, movement and is healthy and well ridden. My horse has a mirror shine due to proper grooming and balanced diet and if an unbeknownst skin problem does arise; he would treated accordingly with medication and care. Whilst I do understand the need for sweet itch rugs; the notion of horse 'onesies' for a healthy horse is incomprehensible.