HihoGinger
Well-Known Member
Sorry MBL. I have edited my post with correct pic now 
Shwmae horse products
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MadBlackLab
Well-Known Member
Sorry MBL. I have edited my post with correct pic now
thank you really appreciate it x
lisa_dundee
Well-Known Member
Edited, wrong link...
Sorry it's so massive!
OMG cheeky bitch! She's not playing now lol, no I'm sure she's not now she knows her and her joke of a company is going down!
Queenbee
Well-Known Member
Perhaps every customer who has a negative review and has voiced it online can sue them for slander since they have labelled them liars and trolls?!
Queenbee
Well-Known Member
"I would stay out of this Lauren because I know a lot of people my end who will get nasty if needed"
Tbh the entire content of the message is pretty threatening
MadBlackLab
Well-Known Member
Yes it is. I think they got themselves well and truly buried
Elbie
Well-Known Member
I've just been lurking around on this thread but had to comment on that post by alliersv1. OMG! Way to sound professional! Even if some of the statements weren't true, that was completely not the right way to go about it. They do not sound like a respectable company with that statement.
Surely if all these negative statements are false and written by trolls then they would have a case for libel (is that the right word?! it's too late) or slander and could sue
Surely if all these negative statements are false and written by trolls then they would have a case for libel (is that the right word?! it's too late) or slander and could sue
Alexdaw
Member
The happy page- and the blocked customer page !
Alexdaw
Member
I have contacted the police and I am trying to get as many to report there issues.
They have advised to log it with action fraud team Google the contact details.
Also advised a hotmail account is a sign of a suspicious seller.
All report issues on : 03001232040 - takes 10 min ...
They have advised to log it with action fraud team Google the contact details.
Also advised a hotmail account is a sign of a suspicious seller.
All report issues on : 03001232040 - takes 10 min ...
Vintage
Well-Known Member
Even the first SHE page had a lot of complaints that were removed. I do remember they offered a lot of prizes to people which never turned up. Can't believe anyone would buy a onesie.
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Corner Mad House
Well-Known Member
Oh dear Jessica, you really are in the mire now. I am sure the advice you had in your all day meeting the other week did not include threatening customers with violence. That is one huge mistake.
Just think, if only you had taken the advice given on this forum you would not be in this pickle would you.
Just think, if only you had taken the advice given on this forum you would not be in this pickle would you.
cptrayes
Well-Known Member
Edited, wrong link...
Sorry it's so massive!
This is a criminal offence. If the person it is aimed at reports it, it should be possible to get a very minimum of a caution recorded against this girl.
Jessica, this behaviour is outrageous. NOTHING that has been said about your company, true or false, allows you to make threats to physically harm or cause harassment of this level to another person.
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Jonesy
Well-Known Member
hear, hear -- bullying at it's very worst.
charlie76
Well-Known Member
Oh dear, I think the best thing for this company would be to give up, the whole situation is beyond belief.
Dizzleton
Well-Known Member
I had a couple of messages on my FB account last night; I just don't understand how she is so blind to what she is doing - she sees blame in everyone else bar herself / her company. She doesn't seem to realise the mess she is in.. I've never seen anyone so naive in all my life.
Dizzleton
Well-Known Member
Wow, sorry for the massive photos!
Floxie
Well-Known Member
Eh? What's that supposed to mean?!
I suppose they mean that free email accounts are less legitimate than domain based ones, but that doesn't mean a lot these days when so many people do business through FB etc and don't buy their own hosting. My 'business' email is a gmail account. I know hotmail isn't stellar but it's hardly a sign of a suspicious seller!
(Totally OT, sorry, but... pfft!)
MadBlackLab
Well-Known Member
still no comment from SMF I suppose she cant get herself out of this one now unless it wasn't her it was a fake company or a hacked account. I wait with baited breath
jrp204
Well-Known Member
Just had a look at the FB page, this pic seem familiar, is it part of an advert? https://www.facebook.com/photo.php?fbid=642996432423370&set=gm.448177365305834&type=1&theater
karsteine
Active Member
Dont know if anyone else has seen this from their " True Review" page, i'm sure Alex will already know.
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MadBlackLab
Well-Known Member
I don't believe that onesies along can help skin and coat conditions. I believe with the right treatment it can help.
I still laugh at the picture they put up with the rosettes saying its cause of their onesie that the horse one all those rosettes. Never herd such bull
Patterdale
Well-Known Member
Wow......just....wow.
What a company! Why don't the parents rein them in? It's like watching a car crash!
:eek3:
What a company! Why don't the parents rein them in? It's like watching a car crash!
:eek3:
Corner Mad House
Well-Known Member
Wow Jenny, and Shwmae think they have a case for libel. The girl is deluded in the extreme. The company is going to be inundated with small claims court actions and as for the company threats to people and she still thinks she has a case for libel?!?
Corner Mad House
Well-Known Member
*waves to SMF* ... obviously doing a bit of catch up
Dizzleton
Well-Known Member
Why wouldn't she? She doesn't need to sit at the sewing machine as she's obviously up to date with all her orders :-/
sarahann1
Well-Known Member
This is all so silly, SMF is you are reading this, please, please, do the right thing, acknowledge people aren't happy, either give them send them their orders or refund them. Please, stop calling people liars and trolls, its massively unprofessional, deal with your complaints there and then, move on and chalk it up to experience. Stop posting silly defences everywhere blaming everyone but yourselves, you are risking your and your employees incomes by continuing this silly charade. This thread didn't need to get this long, it could have been nipped in the bud very quickly, but you have chosen to argue and argue and argue again wringing out this whole mess.
Howardtheduck
Member
MBL - Concerning the magical properties of the SP Onesie - I must have missed the the part with all the endorsements from the veterinary world and the years of product testing etc etc
PolarSkye
Well-Known Member
I agree. And get some real professional help for your business - you really are in over your heads and it's such a shame. I am not being nasty, or trying to ruin your business/company, or even being personal . . . I just think you need to face up to reality and deal with it rather than sticking your head in the sand . . . there is obviously a market for your product, people are obviously willing to buy . . . you could make a real go of this if you set realistic expectations with your customers, fulfilled your customers' orders, and stopped spending valuable time (that could be spent making and shipping items and actually talking to your customers - on the phone) taking down/relaunching FB pages, deleting negative comments and setting up yet another FB page.
I've said it before - as a marketing professional (many, many years of experience), I can see that you are missing so many tricks here - and tricks that will cost you pennies and help you make real money.
It's all so very sad - and so very frustrating to read/witness.
P
Corner Mad House
Well-Known Member
Interesting comment on FB - Shwmae Reviews - products ordered / service provided
If a company owes £750 or more to one or more creditors you are entitled to present a winding up petition. I.e have the company wound up for being insolvent
You need to be able to prove that they owe you the money. But if you haven't received the goods that's pretty obvious. You would need to serve a statutory demand for the money on them. Then if they don't pay. Wind them up. This may help https://www.gov.uk/wind-up-a-company-that-owes-you-money. Or contact me if you need to know more. There are fees to pay (a deposit etc for winding a company up) but that could be split between the creditors. But, quite often the statutory demand that comes before is threat enough to cough up money owed rather than be faced with insolvency proceedings.
If a company owes £750 or more to one or more creditors you are entitled to present a winding up petition. I.e have the company wound up for being insolvent
You need to be able to prove that they owe you the money. But if you haven't received the goods that's pretty obvious. You would need to serve a statutory demand for the money on them. Then if they don't pay. Wind them up. This may help https://www.gov.uk/wind-up-a-company-that-owes-you-money. Or contact me if you need to know more. There are fees to pay (a deposit etc for winding a company up) but that could be split between the creditors. But, quite often the statutory demand that comes before is threat enough to cough up money owed rather than be faced with insolvency proceedings.
Corner Mad House
Well-Known Member
Alma, as recent pages have shown things are not just going round and round in circles. This Forum, the H&H article and the FB page for product reviews have revealed yet another unpleasant side to this company.
This page should continue until all issues are resolved to the satisfaction of all of the customers who have a valid complaint with Shwmae.
More than anything else these social sites give people the courage to pursue and not be scared off by threats that the company make against individuals. At least by sharing we know we are not alone. Several people have come forward who said they just gave up trying, hence Shwmae are in the mistaken belief that they can just keep on threatening and being rude to people and get away with supplying faulty goods, goods not fit for purpose, goods not as ordered etc etc.
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